Contract and Supply Chain Management
Duration: Two days
Aims:
At the end of this course participants will understand how to:
- Identify performance targets for their suppliers and define quality levels for their service delivery to their customers, internal or external
- Negotiate service level agreements with their suppliers and with their customers
- Streamline the chain, add value and improve performance
Day One
Session One
Understanding the principles and practices of supply chain management with examples
Session Two
Identifying the critical elements in your supply chain and their interlocking dependencies
Session Three
Analysing the needs of your customers and their service requirements; linking those requirements with supplier capabilities
Session Four
Negotiating service level agreements with customers and with suppliers: negotiating techniques and case studies
Session Five
Monitoring and quality assurance management, including legal compliance and HSE compliance, of the supply chain
Day Two
Session Six
Analysing your supply chain: group exercises
Session Seven
Setting standards for your service level agreements: group exercises
Session Eight
Streamlining the chain and removing redundant activities and procedures; defining added value
Session Nine
Action planning for improvement
End of Course
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