COACHING AND MENTORING SKILLS

Purpose

The programme is designed to enable managers and supervisors to support the development

of individual members of staff. It examines the requisite behavioural and managerial skills and identifies the role & responsibilities of the coaching & mentoring functions.

Objectives

By the end of the course delegates will have an understanding of how to:

  • Negotiate individual development plans
  • Counsel staff on their development needs
  • Support the empowerment of individuals
  • Build coaching plans
  • Deliver coaching sessions
  • Determine competence
  • Understand the requirements of the mentoring role

Duration: One Day

Session 1

Overview of the coaching & mentoring functions & understanding of the four key activities: assessing, counseling, supporting, and empowering; SWOT analysis of current situation. Delivered by Presentation, & discussion

Session 2

Evaluating development needs; Key stages in empowering individuals to build their own personal development plans

Delivered by Presentation, discussion, syndicate exercises, & role plays

Session 3

Understanding the Coaching Cycle; building a coaching plan

Delivered by Presentation, discussion, syndicate exercises

Session 4

Devising coaching sessions and selecting material

Delivered by Presentation, discussion, video case studies & role plays

Session 5

Coaching techniques workshop

Delivered by Presentation, discussion, video case studies & role plays

Session 6

Understanding the mentoring role; questioning, probing and advising

Delivered by Presentation, discussion, syndicate exercise, & role plays

Session 7

Building individual action-plans.

End of course