Whatever industry your business operates in, human capital is the greatest asset and key to achieving your commercial goals. What’s the best way to prepare your employees to perform in an increasingly competitive and dynamic environment? Through training.
Education and technology have always walked hand in hand. Increasingly, as we see a rise in technological innovation, we also see more opportunities to improve training methodologies and delivery.
As the Director of one of the largest learning and development providers in Georgia, Azerbaijan and Kazakhstan, I have learned that all organisations need personalised training that incorporates pioneering technology, supports professional development and boosts employee engagement.
That being said, a deeper dive into the trends highlights a few different points that stand out in particular.
1. Training is an employee benefit and a way to get new talent
In my experience, learning and development is one of the primary factors that influences employee engagement and retention. Employees want to work for organisations that provide personal and professional development, and they consider it a deciding factor when looking for new employment or determining if they should stay with their current employer.
In an increasingly competitive jobs market, it’s crucial that employers who want to be competitive include learning and development as a core part of any development package.
2. Emphasis of Soft Skills
More now than ever before, company leaders see the value of developing the soft skills of their employees, like emotional intelligence, teamwork, leadership, or negotiations. In one 2016 survey by Deloitte, 90% of respondents said that soft skills were their highest training priority.
This trend is only set to continue with the increasing soft-skills gap between technologically savvy but soft-skill poor Gen Z employees now coming into the workforce. Training and development can overcome this widening gap by offering more soft-skills training, and it’s something we’re seeing more and more from clients at the moment.
According to a 2018 study by LinkedIn, the greatest challenge for HR and Training professionals is getting employees to make time for training. Most employees would argue that they don’t have the time to take away from their primary remit and so training suffers. Offering training across a range of platforms such as classroom, via Skype, online and on-demand learning can all help to eliminate the time issue for employees.
These three trends offer us a strong understanding of where the industry is heading. Today’s training world is about personalisation, support and making the most of technology. It’s also increasingly being seen as standard for employers to have extensive training programs, as opposed to it being an additional benefit.