Frequently Asked Questions

Q. The promotion has already begun and I have not filled out the online deed or mailed/faxed you my "deed"?

A.Please submit your Deed immediately and we will back date all activity from the promotion start date (16 February) to count towards your qualification.

Q. If I don�t hit target qualification, can I pay to attend?

A.All attendees must qualify in their own right, in accordance with the requirements set out in the qualification criteria. There is no payment option. We are confident that everyone will be able to attend for free, having achieved their targets.

Q. If I achieve a "couple" qualification, who can I bring?

A.The "couple" ticket is designed to encourage the support of those near and dear to you. Therefore, your guest must be your spouse, partner or significant other. All Representatives, members of your group or your downline must achieve qualification in their own right in order to attend ETI Excelebration.

Q. If my Independent Representative position is held by me together with my spouse/partner, how do we BOTH qualify to attend Excelebration?

A.Qualification is on an individual basis; therefore, if two individuals share a single IR position, the IR position must accumulate enough gold bars to cover two individuals� qualifications (e.g. in this instance 3000 gold bars for both people to qualify for the whole event). Each individual will be eligible for prizes in his/her own right and transportation to and from Excelebration.

Q. If my Independent Representative position is held by more than one person (i.e. a business partnership), how do "we" qualify?

A.Qualification is on an individual basis; therefore, if four individuals share a single IR position, the IR position must accumulate enough gold bars to cover each of the four individuals� qualifications (e.g. in this instance 6000 gold bars for all four people to qualify for the whole event). Each individual will be eligible for prizes in his/ her own right.

Q. If I qualify for ticket(s) yet am unable to attend, can I pass on my ticket or obtain a cash alternative?

A.Whilst we have a value on the tickets, unused tickets cannot be transferred, sold or passed on to any member of your downline or any other person associated with your business. No cash alternative is available.


Q. Can North American Representatives attend ETI Excelebration?

A.All North American IRs can qualify under the same criteria listed for UK Representatives, with the exception of the personal customer gathering requirements.

Q. Where is the ETI Excelebration being held?

A.ETI Excelebration is to be held at one of the UK�s most exclusive venues, Chateau Impney, Droitwich Spa, Worcestershire.

Q. Is accommodation and travel expenditure included?

A.Representatives will be responsible for their own accommodation and travel expenses. For details of accommodation at Chateau Impney and the surrounding area visit Where and When. It is important to quote the ETI booking reference "ETI Gold Rush" when making your accommodation arrangements in order to take advantage of the special ETI rates.

Q. Are my children able to accompany me?

A.ETI policy states that no children can accompany Representatives at ETI corporate events. If children are staying with you at your accommodation, arrangements for their care is your responsibility.

Q. What expenses are covered by ETI at Excelebration? What will I be expected to pay?

A. ETI will cover all costs of the conference (i.e. tea/ coffee, lunch), cocktails for those who qualify for the Gold Rush Cocktail Party and wine/ soft drinks with the Gold Gala Banquet. There will also be a cash bar available for those of you who wish to purchase additional beverages. Every attendee is responsible for his/ her in-room charges.

Q. What is the dress code for the event?

A.Day conference: normal business attire. The Gold Rush Cocktail Party and Gold Gala Banquet: black tie with something gold. Creative flair is encouraged and appreciated!

Q. What will be happening at the event?

A.ETI Excelebration will be a great opportunity to get the latest business building tips, hear from some of the UK�s finest – including a sensational international guest speaker. Plus, our keynote address is guaranteed to blow your mind! Visit this website regularly for updates.

Q. I have special needs, who do I contact?

A.If you have any special needs (access, dietary or other), please email gold rush.

Q. Can I attend only the Gold Gala Banquet?

A.As long as you have achieved qualification to attend both the day conference and the Gold Gala Banquet (1500 gold bars) then you may choose only to attend the banquet.

Q. Do I need to bring anything to ETI Excelebration?

A.Simply bring a desire to have fun, a sense of enthusiasm and a willingness to participate in and enjoy the Excelebrations!

Q. Will I be able to purchase ETI Sales Aids at ETI Excelebration?

A.There will be a variety of materials and Sales Aids available for sale. You can purchase these items using a major credit/ debit card or cheques supported by a valid cheque guarantee card.

Q. If I want to stay over on the Saturday night, what accommodation is available?

A. ETI has reserved rooms for you to book at both the Chateau Impney and at the Raven Hotel. Rates for both venues: twin/ double £39.95 per person BB (excluding VAT); single £44.95 BB (excluding VAT). To book your room, please call either hotel on the details listed below and quote the booking reference "ETI Gold Rush."

Chateau Impney
Droitwich Spa
Worcestershire
WR9 0BN
Tel: (01905) 774411
Fax: (01905) 772371
www.chateau-impney.com

Raven Hotel
Droitwich Spa
Worcestershire
WR9 8DU
Tel: (01905) 772224
Fax: (01905) 797100
www.chateau-impney.com